Effective Date: 06/13/2024
At NGSM IT Services, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our site, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with us, you may provide information such as:
- Name
- Email address
- Phone number
- Company details
- Billing information
b. Non-Personal Information
We automatically collect non-identifiable data through cookies and analytics tools, such as:
- Browser type
- IP address
- Time spent on pages
- Device information
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to your inquiries and support requests
- Process transactions and send invoices
- Send updates, newsletters, and marketing communications (if you’ve opted in)
- Analyze website usage for better functionality and user experience
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties for the following reasons:
- Service Providers: To assist with operations such as payment processing, hosting, and email delivery.
- Legal Requirements: To comply with legal obligations or respond to lawful requests.
- Business Transactions: In the event of a merger, sale, or reorganization, your data may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience
- Track website performance
- Deliver targeted advertising
You can control or disable cookies through your browser settings. Note that some website functionalities may be affected if cookies are disabled.
5. Your Privacy Choices
You have the following rights regarding your personal information:
- Access and Portability: Request access to the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Opt out of receiving marketing communications.
To exercise these rights, please contact us at the link at the end of this page.
6. Data Security
We implement robust security measures to protect your personal information, including encryption, secure servers, and access control. While we strive to safeguard your data, no system can guarantee complete security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing any information.
9. Children’s Privacy
Our services are not directed at individuals under 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be revised accordingly. Please review this policy regularly to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us in the following link.